Chapter 2 – CMS Update 20260316.01

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Chapter 2 introduces the civil rights and non-discrimination requirements outlined in HUD Handbook 4350.3. Learners explore key federal laws, protected classes, Fair Housing Act rules, and Section 504 obligations. The chapter explains reasonable accommodations, accessible unit assignments, and communication requirements for persons with disabilities. It also covers marketing practices, eligibility inquiries, and how to respond to discrimination complaints. By the end, learners will understand how to ensure equal access and fair treatment for all applicants and residents.

Duration: 90 Minutes