VCH20-02: TRACS 101 (Live)

HUD Programs
TRACS 101
Do you want to become more proficient in understanding TRACS errors and how TRACS works? Or are you newly responsible for processing TRACS files for subsidy payments? Then this webinar is for you. Learn how to understand and resolve TRACS errors in a more efficient manner, and increase your probability of receiving on-time subsidy payments. Learn best practices and tips on how to work through your TRACS messages and sail through your voucher submissions. TRACS can be daunting but we are here to help.

Event Details
Discounts May Apply After Adding to Cart
- Date August 18, 2021
- Time 10:00 AM Pacific Time
- Location Zoom (Click on Below Link)
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OCC21-07: EIV Discrepancies

HUD Programs
Will The Valid Discrepancy Please Stand Up?
Are you pulling the Income Report and Income Discrepancy Report because HUD tells you, you must, but you have no idea what you’re looking at? Ever unsure if the discrepancy is valid or not? And what the heck is a POI?
In this course, CMS will go over the true purpose of the Income & Income Discrepancy Reports. We will break down where EIV receives their information and what they are comparing it to, to produce a potential discrepancy. By the end, learners should feel confident in analyzing the reports at a tenant’s annual and/or interim recertification and understand which discrepancies are just imitating.

Event Details
Discounts May Apply After Adding to Cart
- Date July 28, 2021
- Time 10:00 AM Pacific Time
- Location Zoom (Click on Below Link)
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OCC20-04: EIV 101

HUD Programs
EIV, Easy as 1, 2, 3!
Does EIV intimidate you? Are you unsure what report to pull and when? Do the reports go in the Tenant file or the Master file? In this introductory course, we will explain how EIV works, provide the requirements of EIV and go over each of the reports and their retention plan. Come on, come on, come on, let me show you what it’s all about!

Event Details
Discounts May Apply After Adding to Cart
- Date July 21, 2021
- Time 10:00 AM Pacific Time
- Location Zoom (Click on Below Link)
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OCC21-06: Preparing for Your MOR: Tips & Tricks

HUD Programs
Preparing for Your MOR: Tips & Tricks
So, you’ve got an MOR coming up, huh? Unsure where to start in preparing? Let CMS help! We’ve got a bag full of tips and tricks to set you up on the path to a successful MOR. We’ll go over some common findings and how to avoid them as well as suggestions on how to better organize your tenant files for smoother audits.
- Understand the MOR Report Summary and Comments
- Identify the most common MOR findings and how to avoid them
- Identify best practices for organizing tenant files

Event Details
Discounts May Apply After Adding to Cart
- Date June 30, 2021
- Time 10:00 AM Pacific Time
- Location Zoom (Click on Below Link)
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OCC21-05: Service Animals Vs. Pets

HUD Programs
Dogs, Cats, and even a…Monkey?!
Ever wonder what the difference between a service animal and pets are? And what about assistance animals? Are those the same? Do I have to grant a reasonable accommodation?
Introducing CMS’ self-paced E-Learning course Service Animals vs. Pets. Where CMS takes Fair Housing and Equal Opportunity’s Housing Notice 2020-01 and breaks it down into easy-to-understand scenarios.
You’ll gain better understanding in determining the difference between service animals and assistance animals, as well as best practices with granting reasonable accommodations.
Take the Service Animals vs. Pets quiz at the end to test your knowledge and earn your certificate!
- Who: Owners; Management Agents; On-Site Staff; Tenants
- When: Anytime convenient for YOU*
- Price: $75
*Purchaser will have 14 days to take the course from date of purchase

Event Details
Discounts May Apply After Adding to Cart
- Location Right Here! (Click on Below Link)
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OCC21-04: Tenant File Review Worksheet

HUD Programs
It was CMS in the library with the HUD-9834A!!
Ever wonder what exactly your Contract Administrator is looking for in your tenant files? Does the thought of Management Occupancy Reviews make you break out in hives? Stress no more! CMS will breakdown each line item in the HUD-9834 Addendum A and explain exactly what is looked for during your MOR.
If you are responsible for tenant and EIV files and are:
- An Owner
- A Management Agent, or
- On-Site Staff
Then this live webinar is just for you! Email your questions ahead of time to our Affordable Housing Trainer, kventrice@cms-results.com, and she will make sure she answers them live!
Materials will include a helpful handout for best practices on how to set up your tenant files for greater success!

Event Details
Discounts May Apply After Adding to Cart
- Date April 28, 2021
- Time 10:00 am PT
- Location Zoom (Click on Below Link)
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Certified Multifamily Specialist On-Demand Course 2.0
Featured
HUD Programs
On-Demand Occupancy Training

If you own or manage a multifamily property with HUD subsidized units, this is the course for you!
The New Certified Multifamily Specialist On-Demand Occupancy Training reviews HUD Handbook 4350.3 in a sleek, new style!
Such topics include:
- Civil Rights Requirements, including information about Reasonable Accommodations
- Determining Income & Calculating Rent, learn the difference of earned & unearned income
- Enterprise Income Verification (EIV), we’ll explain where all those reports should be kept
This online training is for:
- Property Managers
- Tenants
- Owners
- Management Agents, and
- Anyone who works with leasing or qualifying tenants for subsidy

The course is self-paced with knowledge checks throughout each chapter, so you know how you are progressing.
Once all chapters have been completed, take the open book 100-question exam to become a part of the CMS Certified Multifamily Specialist family! A score of 70% or above is needed to earn the designation of Certified Multifamily Specialist.
Frequently Asked Questions
A: Depending on your prior knowledge of the HUD Handbook 4350.3, you can expect to complete the course within two weeks if you spend about an hour a day on it.
A: Along with watching the videos on each chapter, you’ll need to continually reference the 4350.3 and do supplemental reading to understand the content of the course and take the Final Exam.
A: HUD’s handbooks are available in electronic format here.
We also offer the HUD Handbook 4350.3 as a free download for your convenience.
VCH21-01: Vacancy Special Claims

HUD Programs
Vacancy Special Claims
Have you heard of Special Claims but kind of unsure what exactly it is? Ever wonder if your property could take advantage of Special Claims? Wonder no more! CMS will provide an overview of Special Claims regarding vacancies and provide information every Owner/Agent needs to know in order to submit a complete packet and receive funds.

Event Details
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VCH21-02: Damage and Unpaid Rent Special Claims

HUD Programs
Damage and Unpaid Rent Special Claims
Have you heard of Special Claims but kind of unsure what exactly it is? Ever wonder if your property could take advantage of Special Claims? Wonder no more! CMS will provide an overview of Special Claims regarding damage and unpaid rent and provide information every Owner/Agent needs to know in order to submit a complete packet and receive funds.

Event Details
Discounts May Apply After Adding to Cart
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OCC20-04: EIV 101

HUD Programs
EIV, Easy as 1,2,3!
Does EIV intimidate you? Are you unsure what report to pull and when? Do the reports go in the Tenant file or the Master file? In this introductory course, we will explain how EIV works, provide the requirements of EIV and go over each of the reports and their retention plan. Come on, come on, come on, let me show you what it’s all about!
Event Details
Discounts May Apply After Adding to Cart
- Date December 23, 2020
- Time Anytime
- Location Online via Below Link
Need to Register?
VCH20-02: TRACS 101

HUD Programs
TRACS 101
Do you want to become more proficient in understanding TRACS errors and how TRACS works? Or are you newly responsible for processing TRACS files for subsidy payments? Then this webinar is for you. Learn how to understand and resolve TRACS errors in a more efficient manner, and increase your probability of receiving on-time subsidy payments. Learn best practices and tips on how to work through your TRACS messages and sail through your voucher submissions. TRACS can be daunting but we are here to help.
Event Details
Discounts May Apply After Adding to Cart
Need to Register?
CON20-03: Contract Renewal Options

HUD Programs
Choose Your Own Adventure
Do you know what Section 8 Renewal Option your property is in? Do you know how that option is benefitting you? Or maybe it isn’t and you’re wondering if you can or should switch options.
Join CMS as we explore the world of Contract Renewal Options and the Section 8 Renewal Guide. Discover if a Mark-up-to-Market, OCAF, or Budget-Based is the path to be chosen.
Best if:
You want to understand each option offered in the Section 8 Renewal Guide and how it may benefit your property.
Best for:
Multifamily Owners, Management Agents, and HUD Staff
Details
Discounts May Apply After Adding to Cart
Bundle Up!
Get the Section 8 Renewal Guide for free when you buy this course! Add both to cart and use code “freebook” at checkout. Click here for more information:
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