VCH21-01: Vacancy Special Claims

On-Demand

Webinar
60Minutes
  • Level Introductory
  • Earn 80 Points
On-Demand Courses

Vacancy Special Claims


Have you heard of Special Claims but kind of unsure what exactly it is? Ever wonder if your property could take advantage of Special Claims? Wonder no more! CMS will provide an overview of Special Claims regarding vacancies and provide information every Owner/Agent needs to know in order to submit a complete packet and receive funds.

Event Details

$80

Discounts May Apply After Adding to Cart

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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


VCH21-02: Damage and Unpaid Rent Special Claims

On-Demand

Webinar
60Minutes
  • Level Introductory
  • Earn 80 Points
On-Demand Courses

Damage and Unpaid Rent Special Claims


Have you heard of Special Claims but kind of unsure what exactly it is? Ever wonder if your property could take advantage of Special Claims? Wonder no more! CMS will provide an overview of Special Claims regarding damage and unpaid rent and provide information every Owner/Agent needs to know in order to submit a complete packet and receive funds.

Event Details

$80

Discounts May Apply After Adding to Cart

Need to Register?

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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


VCH20-02: TRACS 101

Live Online

Webinar
60Minutes
  • Level Introductory
  • Earn 80 Points
On-Demand Courses

TRACS 101


Do you want to become more proficient in understanding TRACS errors and how TRACS works? Or are you newly responsible for processing TRACS files for subsidy payments? Then this webinar is for you. Learn how to understand and resolve TRACS errors in a more efficient manner, and increase your probability of receiving on-time subsidy payments. Learn best practices and tips on how to work through your TRACS messages and sail through your voucher submissions. TRACS can be daunting but we are here to help.

Event Details

$80

Discounts May Apply After Adding to Cart

Need to Register?

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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


CON20-03: Contract Renewal Options

On-Demand

Webinar
50Minutes
  • Level Introductory/Intermediate
  • Earn 80 Points
On-Demand Courses

Choose Your Own Adventure


Do you know what Section 8 Renewal Option your property is in? Do you know how that option is benefitting you? Or maybe it isn’t and you’re wondering if you can or should switch options.

Join CMS as we explore the world of Contract Renewal Options and the Section 8 Renewal Guide. Discover if a Mark-up-to-Market, OCAF, or Budget-Based is the path to be chosen.

Best if:

You want to understand each option offered in the Section 8 Renewal Guide and how it may benefit your property.

Best for:

Multifamily Owners, Management Agents, and HUD Staff

Details

$80

Discounts May Apply After Adding to Cart

Bundle Up!

Get the Section 8 Renewal Guide for free when you buy this course! Add both to cart and use code “freebook” at checkout. Click here for more information:

Contract Renewal Options Bundle

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Presented by Jenny Higgs, PBCA Contracts Manager

As the Contracts Manager for CMS, Jenny oversees the processing of Contract Renewals and Annual Rent Adjustments for over 600 properties in three HUD regions. During her 10 years at CMS, she has worked in all aspects of the Contracts Department and served as the PBCA Technical Advisor for four years. Jenny trains on the subjects of Contract Renewals, Rent Adjustments, and Utility Allowance Analysis.


OCC20-AA: Tips and Tricks for Interim Recertifications

Scheduled Online

Webinar
30Minutes
  • Level Introductory
  • Earn 10 Points
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On-Demand Courses

It's the Most Interim Time of the Year!


This is a recorded webinar available on 11/18/2020. Sign up to save your seat!

Holiday season is among us!

  • Have any of your tenants obtained seasonal employment?
  • Are you unsure of the steps on processing an Interim Recertification?
  • Do you even need to process an Interim?

In this course, we will break down the owner responsibilities, requirements and how-to’s for processing interim recertifications. You will be sleigh-in it in no time!

Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


OCC20-01: Determining Income and Assets to Calculate Rent

On-Demand

Webinar
60Minutes
  • Level Introductory
  • Earn 90 Points
On-Demand Courses

Calculations & Income & Assets, Oh My!


Are you ever unsure what income to include or exclude from your calculations? Do you know if your tenant is eligible for certain deductions? And what about all those assets? You needn’t be frightened! In this course, you will learn:

  • What income needs to be included in your calculations?
  • The allowable deductions to determine the tenant’s adjusted income
  • What is considered an asset and how to calculate income from assets

You will be given the opportunity to take what you have learned and apply it to real life scenarios.

Event Details

$80

Discounts May Apply After Adding to Cart

  • Date January 20, 2021
  • Time 1-Hour Recording Available Anytime
  • Location Right Here! (Click on Below Link)

Need to Register?

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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


Responding To Tenant Concerns

On-Demand

Webinar Recording
45Minutes
  • Level Introductory
  • Earn 80 Points

On-Demand Courses


Did you know that Performance-Based Contract Administrators (PBCAs) have certain requirements imposed upon them to work with Owners and Management Agents as it relates to resident complaints? When a resident complaint is sent to your PBCA, what is your next step? This webinar will demystify the resident complaint process. Walk away with tips and tricks on how to best resolve the issue and respond to your PBCA.


Successfully Working From Home

On-Demand

Webinar Recording
30Minutes
  • Level Introductory
  • Earn 10 Points

On-Demand Courses


With the COVID-19 pandemic affecting the world, schools being closed, and non-essential workers without jobs, our nation’s housing crisis is amplified. Working in affordable housing puts extra pressure on us to do our jobs efficiently and effectively. But, what if we are working from home? Let’s acknowledge that our very challenging jobs just got that much harder. As part of our performance excellence training, we will discuss strategies for successfully working from home. This topic will be provided as a pre-recorded session with an option to ask questions via email.


Affordable Housing 101

On-Demand

Webinar Recording
45Minutes
  • Level Introductory
  • Earn 80 Points

On-Demand Courses


Section 8, single family, multifamily, public housing, FHA, what’s the difference? How does it all work together? Why are the rules so different? From rental assistance and guaranteed mortgages to loans, grants, and tax credits, over $60 billion federal dollars are allocated every year to programs designed for making housing more affordable. In this webinar, we will look at affordable housing from a high-level and answer common questions like:

  • What does “affordable housing” actually mean?
  • What is the difference between Section 8 and Public Housing and other common programs?
  • How can you get help or find more information?

Finally, your opportunity to make sense of it all. For the experienced property management staff or manager to the new non-profit or public housing employee, this webinar is for anyone looking to gain a better grasp on the dizzying world of affordable housing.


Certified Multifamily Specialist

On-Demand

Certification Course
30Days to Complete
  • Level Introductory
  • Earn 300 Points

Featured

On-Demand Courses

On-Demand Occupancy Training


Did you know we offer an online certification course on the HUD Handbook 4350.3: Occupancy Requirements of Subsidized Multifamily Housing Programs?

If you manage a multifamily property with HUD subsidized units, it’s important to be familiar with occupancy requirements.

  • How do you calculate rent?
  • How do you know what to include in income and what deductions are applicable?
  • What rules do you need to follow to meet leasing requirements?

This online training is for:

  • Property Managers
  • Tenants
  • Owners
  • Management Agents, and
  • Anyone who works with leasing or qualifying tenants for subsidy

In this course, we’ll walk you through each chapter of the HUD Handbook 4350.3. Topics include civil rights requirements, eligibility, waiting list, determining income, calculating rent, and EIV.

The course includes a training video for each chapter with knowledge review quizzes and an open book final exam. If you pass the exam with a score of 70% or higher, you’ll receive the designation of Certified Multifamily Specialist.

If you are interested in having the handbook available for reference before taking the course, click here or keep scrolling below for a special bundle discount.

Frequently Asked Questions

A: Depending on your prior knowledge of the HUD Handbook 4350.3, you can expect to complete the course within two weeks if you spend about an hour a day on it.

A: Along with watching the videos on each chapter, you’ll need to continually reference the 4350.3 and do supplemental reading to understand the content of the course and take the Final Exam.

A: HUD’s handbooks are available in electronic format here.

We also offer the HUD Handbook 4350.3 as a printed desk reference for your convenience. This 782-page resource has tabs for each chapter and plenty of room to keep notes on previously used sections.