OCC21-05: Service Animals Vs. Pets
On-Demand
Training- Level Intermediate
- Earn 75 Points
On-Demand Courses
Dogs, Cats, and even a…Monkey?!
Ever wonder what the difference between a service animal and pets are? And what about assistance animals? Are those the same? Do I have to grant a reasonable accommodation?
Introducing CMS’ self-paced E-Learning course Service Animals vs. Pets. Where CMS takes Fair Housing and Equal Opportunity’s Housing Notice 2020-01 and breaks it down into easy-to-understand scenarios.
You’ll gain better understanding in determining the difference between service animals and assistance animals, as well as best practices with granting reasonable accommodations.
Take the Service Animals vs. Pets quiz at the end to test your knowledge and earn your certificate!
- Who: Owners; Management Agents; On-Site Staff; Tenants
- When: Anytime convenient for YOU*
- Price: $75
*Purchaser will have 14 days to take the course from date of purchase
Certified Multifamily Specialist On-Demand Course 2.0
On-Demand
Certification Course- Level Introductory
- Earn 300 Points
Featured
On-Demand Courses
On-Demand Occupancy Training
If you own or manage a multifamily property with HUD subsidized units, this is the course for you!
The New Certified Multifamily Specialist On-Demand Occupancy Training reviews HUD Handbook 4350.3 in a sleek, new style!
Such topics include:
- Civil Rights Requirements, including information about Reasonable Accommodations
- Determining Income & Calculating Rent, learn the difference of earned & unearned income
- Enterprise Income Verification (EIV), we’ll explain where all those reports should be kept
This online training is for:
- Property Managers
- Tenants
- Owners
- Management Agents, and
- Anyone who works with leasing or qualifying tenants for subsidy
The course is self-paced with knowledge checks throughout each chapter, so you know how you are progressing.
Once all chapters have been completed, take the open book 100-question exam to become a part of the CMS Certified Multifamily Specialist family! A score of 70% or above is needed to earn the designation of Certified Multifamily Specialist.
Frequently Asked Questions
A: Depending on your prior knowledge of the HUD Handbook 4350.3, you can expect to complete the course within two weeks if you spend about an hour a day on it.
A: Along with watching the videos on each chapter, you’ll need to continually reference the 4350.3 and do supplemental reading to understand the content of the course and take the Final Exam.
A: HUD’s handbooks are available in electronic format here.
We also offer the HUD Handbook 4350.3 as a free download for your convenience.
VCH21-01: Vacancy Special Claims
On-Demand
Webinar- Level Introductory
- Earn 80 Points
On-Demand Courses
Vacancy Special Claims
Have you heard of Special Claims but kind of unsure what exactly it is? Ever wonder if your property could take advantage of Special Claims? Wonder no more! CMS will provide an overview of Special Claims regarding vacancies and provide information every Owner/Agent needs to know in order to submit a complete packet and receive funds.
VCH21-02: Damage and Unpaid Rent Special Claims
On-Demand
Webinar- Level Introductory
- Earn 80 Points
On-Demand Courses
Damage and Unpaid Rent Special Claims
Have you heard of Special Claims but kind of unsure what exactly it is? Ever wonder if your property could take advantage of Special Claims? Wonder no more! CMS will provide an overview of Special Claims regarding damage and unpaid rent and provide information every Owner/Agent needs to know in order to submit a complete packet and receive funds.
VCH20-02: TRACS 101
Live Online
Webinar- Level Introductory
- Earn 80 Points
On-Demand Courses
TRACS 101
Do you want to become more proficient in understanding TRACS errors and how TRACS works? Or are you newly responsible for processing TRACS files for subsidy payments? Then this webinar is for you. Learn how to understand and resolve TRACS errors in a more efficient manner, and increase your probability of receiving on-time subsidy payments. Learn best practices and tips on how to work through your TRACS messages and sail through your voucher submissions. TRACS can be daunting but we are here to help.
CON20-03: Contract Renewal Options
On-Demand
Webinar- Level Introductory/Intermediate
- Earn 80 Points
On-Demand Courses
Choose Your Own Adventure
Do you know what Section 8 Renewal Option your property is in? Do you know how that option is benefitting you? Or maybe it isn’t and you’re wondering if you can or should switch options.
Join CMS as we explore the world of Contract Renewal Options and the Section 8 Renewal Guide. Discover if a Mark-up-to-Market, OCAF, or Budget-Based is the path to be chosen.
Best if:
You want to understand each option offered in the Section 8 Renewal Guide and how it may benefit your property.
Best for:
Multifamily Owners, Management Agents, and HUD Staff
OCC20-AA: Tips and Tricks for Interim Recertifications
On-Demand Courses
It's the Most Interim Time of the Year!
This is a recorded webinar available on 11/18/2020. Sign up to save your seat!
Holiday season is among us!
- Have any of your tenants obtained seasonal employment?
- Are you unsure of the steps on processing an Interim Recertification?
- Do you even need to process an Interim?
In this course, we will break down the owner responsibilities, requirements and how-to’s for processing interim recertifications. You will be sleigh-in it in no time!
OCC20-01: Determining Income and Assets to Calculate Rent
On-Demand
Webinar- Level Introductory
- Earn 90 Points
On-Demand Courses
Calculations & Income & Assets, Oh My!
Are you ever unsure what income to include or exclude from your calculations? Do you know if your tenant is eligible for certain deductions? And what about all those assets? You needn’t be frightened! In this course, you will learn:
- What income needs to be included in your calculations?
- The allowable deductions to determine the tenant’s adjusted income
- What is considered an asset and how to calculate income from assets
You will be given the opportunity to take what you have learned and apply it to real life scenarios.
Event Details
- Date January 20, 2021
- Time 1-Hour Recording Available Anytime
- Location Right Here! (Click on Below Link)
Responding To Tenant Concerns
On-Demand
Webinar Recording- Level Introductory
- Earn 80 Points
On-Demand Courses
Did you know that Performance-Based Contract Administrators (PBCAs) have certain requirements imposed upon them to work with Owners and Management Agents as it relates to resident complaints? When a resident complaint is sent to your PBCA, what is your next step? This webinar will demystify the resident complaint process. Walk away with tips and tricks on how to best resolve the issue and respond to your PBCA.
Successfully Working From Home
On-Demand
Webinar Recording- Level Introductory
- Earn 10 Points
On-Demand Courses
With the COVID-19 pandemic affecting the world, schools being closed, and non-essential workers without jobs, our nation’s housing crisis is amplified. Working in affordable housing puts extra pressure on us to do our jobs efficiently and effectively. But, what if we are working from home? Let’s acknowledge that our very challenging jobs just got that much harder. As part of our performance excellence training, we will discuss strategies for successfully working from home. This topic will be provided as a pre-recorded session with an option to ask questions via email.
Affordable Housing 101
On-Demand
Webinar Recording- Level Introductory
- Earn 80 Points
On-Demand Courses
Section 8, single family, multifamily, public housing, FHA, what’s the difference? How does it all work together? Why are the rules so different? From rental assistance and guaranteed mortgages to loans, grants, and tax credits, over $60 billion federal dollars are allocated every year to programs designed for making housing more affordable. In this webinar, we will look at affordable housing from a high-level and answer common questions like:
- What does “affordable housing” actually mean?
- What is the difference between Section 8 and Public Housing and other common programs?
- How can you get help or find more information?
Finally, your opportunity to make sense of it all. For the experienced property management staff or manager to the new non-profit or public housing employee, this webinar is for anyone looking to gain a better grasp on the dizzying world of affordable housing.
