OCC21-05: Service Animals Vs. Pets


14Days to Complete
  • Level Intermediate
  • Earn 75 Points
fair housing

Dogs, Cats, and even a…Monkey?!

Ever wonder what the difference between a service animal and pets are? And what about assistance animals? Are those the same? Do I have to grant a reasonable accommodation?

Introducing CMS’ self-paced E-Learning course Service Animals vs. Pets. Where CMS takes Fair Housing and Equal Opportunity’s Housing Notice 2020-01 and breaks it down into easy-to-understand scenarios.

You’ll gain better understanding in determining the difference between service animals and assistance animals, as well as best practices with granting reasonable accommodations.

Take the Service Animals vs. Pets quiz at the end to test your knowledge and earn your certificate!

  • Who: Owners; Management Agents; On-Site Staff; Tenants
  • When: Anytime convenient for YOU*
  • Price: $75

*Purchaser will have 14 days to take the course from date of purchase

Event Details


Discounts May Apply After Adding to Cart

  • Location Right Here! (Click on Below Link)

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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.