CSP Round IV Overview

Live

Webinar
60Minutes
  • Level Introductory
  • Earn 10 Points
Courses

CSP Round IV Free Webinar!


Due to scheduling conflicts, the previously announced September 29th CSP Webinar will now be on September 28th at 10 a.m.! If you have previously registered: no action is needed from you at this time. Your registration will be updated.

Join CMS LIVE on September 28, 2021 to learn about all the new changes and updates to the fourth and final round of COVID-19 Supplemental Payments!

Karen Ventrice, CMS’ very own Affordable Housing Trainer, will discuss the new categories established in Housing Notice 2021-05, the updated formula for funding caps, and how to fill out updated HUD form 52671-E!

This webinar is ideal for owners and management agents of multifamily complexes receiving subsidy from HUD Multifamily. If you want a chance to get your COVID-19 expenses reimbursed, this webinar is for you!

*Registration will be capped at the first 100 attendees! Grab your spot today!*

*If you cannot make the updated date of September 28th, a recording of the session will be made available.*

Event Details

FREE

Must Login to Register

  • Date September 28, 2021
  • Time 10:00am Pacific Time
  • Location Zoom (Click on Below Link)
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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


Utility Allowance Analysis

On-Demand

Webinar
45Minutes
  • Level Introductory
  • Earn 90 Points
Courses

Performing Your Multifamily Utility Allowance Analysis


Do HUD requirements make submitting your property’s utility allowance analysis challenging and cumbersome? This webinar will reveal best practices to gather required documentation, and to submit timely and in compliance with HUD regulations. Learn from the best! One of our industry experts will unlock hidden secrets on how to save time as you process your utility analysis.

Event Details

Discounts May Apply After Adding to Cart

  • Time 1-Hour Recording Available Anytime
  • Location Right Here! (Click on Below Link)

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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


OCC21-07: EIV Discrepancies

Live

Webinar
60Minutes
  • Level Intermediate
  • Earn 90 Points
Courses

Will The Valid Discrepancy Please Stand Up?


Are you pulling the Income Report and Income Discrepancy Report because HUD tells you, you must, but you have no idea what you’re looking at? Ever unsure if the discrepancy is valid or not? And what the heck is a POI?

In this course, CMS will go over the true purpose of the Income & Income Discrepancy Reports. We will break down where EIV receives their information and what they are comparing it to, to produce a potential discrepancy. By the end, learners should feel confident in analyzing the reports at a tenant’s annual and/or interim recertification and understand which discrepancies are just imitating.

Event Details

  • Date September 15, 2021
  • Time 10:00 AM Pacific Time
  • Location Zoom (Click on Below Link)
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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


VCH20-02: TRACS 101

Live

Webinar
60Minutes
  • Level Introductory
  • Earn 90 Points
Courses

TRACS 101


Do you want to become more proficient in understanding TRACS errors and how TRACS works? Or are you newly responsible for processing TRACS files for subsidy payments? Then this webinar is for you. Learn how to understand and resolve TRACS errors in a more efficient manner, and increase your probability of receiving on-time subsidy payments. Learn best practices and tips on how to work through your TRACS messages and sail through your voucher submissions. TRACS can be daunting but we are here to help.

Event Details

$90

Discounts May Apply After Adding to Cart

  • Date August 18, 2021
  • Time 10:00 AM Pacific Time
  • Location Zoom (Click on Below Link)

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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


OCC21-07: EIV Discrepancies

Live

Webinar
60Minutes
  • Level Intermediate
  • Earn 90 Points
Courses

Will The Valid Discrepancy Please Stand Up?


Are you pulling the Income Report and Income Discrepancy Report because HUD tells you, you must, but you have no idea what you’re looking at? Ever unsure if the discrepancy is valid or not? And what the heck is a POI?

In this course, CMS will go over the true purpose of the Income & Income Discrepancy Reports. We will break down where EIV receives their information and what they are comparing it to, to produce a potential discrepancy. By the end, learners should feel confident in analyzing the reports at a tenant’s annual and/or interim recertification and understand which discrepancies are just imitating.

Event Details

$90

Discounts May Apply After Adding to Cart

  • Date July 28, 2021
  • Time 10:00 AM Pacific Time
  • Location Zoom (Click on Below Link)

Need to Register?

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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


OCC20-04: EIV 101

Live

Webinar
60Minutes
  • Level Introductory
  • Earn 90 Points
Courses

EIV, Easy as 1, 2, 3!


Does EIV intimidate you? Are you unsure what report to pull and when? Do the reports go in the Tenant file or the Master file? In this introductory course, we will explain how EIV works, provide the requirements of EIV and go over each of the reports and their retention plan. Come on, come on, come on, let me show you what it’s all about!

Event Details

$90

Discounts May Apply After Adding to Cart

  • Date July 21, 2021
  • Time 10:00 AM Pacific Time
  • Location Zoom (Click on Below Link)

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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


Housing Choice Voucher (Section 8) Orientation

You must login before launching the orientation module. If you did not receive an email from Trinaty Alexander or Kristafer Whitcher with login information, email Trinaty at: talexander@bremertonhousing.org

Please DO NOT REGISTER for a new account and instead use the provided information in the email to login.



HCV Orientation

Congratulations! You have been selected to receive a Housing Choice Voucher from Bremerton Housing Authority! To receive your voucher, recipients must attend an orientation. During the orientation you will learn:

  • How the Housing Choice Voucher program works
  • Family and Owner Responsibilities
  • Where your family may lease a unit, and
  • How Portability works


OCC21-06: Preparing for Your MOR: Tips & Tricks

Live

Webinar
60Minutes
  • Level Introductory
  • Earn 90 Points
Courses

Preparing for Your MOR: Tips & Tricks


So, you’ve got an MOR coming up, huh? Unsure where to start in preparing? Let CMS help! We’ve got a bag full of tips and tricks to set you up on the path to a successful MOR. We’ll go over some common findings and how to avoid them as well as suggestions on how to better organize your tenant files for smoother audits.

  • Understand the MOR Report Summary and Comments
  • Identify the most common MOR findings and how to avoid them
  • Identify best practices for organizing tenant files

Event Details

$90

Discounts May Apply After Adding to Cart

  • Date June 30, 2021
  • Time 10:00 AM Pacific Time
  • Location Zoom (Click on Below Link)

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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


CON20-03: Contract Renewal Options

Live

Webinar
60Minutes
  • Level Introductory
  • Earn 90 Points
Courses

How to Increase Your Rents - Maximize Your Property's Contract Renewal


Do you know what Section 8 Renewal Option your property has contracted under? Do you know how that option is benefitting you? Or maybe it isn’t and you’re wondering if you can or should switch options. And what’s the difference between a renewal and a rent adjustment anyway?

Join CMS as we travel through the different Contract Renewal options and the Section 8 Renewal Guide. Discover if a Mark-up-to-Market, an Operating Cost Adjustment Factor (OCAF), or a Budget Based renewal is the road for you!

By the end of the presentation, you should have a better understanding of:

  • Terminology used in the contracts department
  • The contract renewal submission timeline, and
  • Each option for which a property may be eligible to renew under

Event Details

$90

Discounts May Apply After Adding to Cart

  • Date May 19, 2021
  • Time 10:00 AM PST
  • Location Right Here! (Click on Below Link)

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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


OCC21-05: Service Animals Vs. Pets

On-Demand

Training
14Days to Complete
  • Level Intermediate
  • Earn 75 Points
Courses

Dogs, Cats, and even a…Monkey?!


Ever wonder what the difference between a service animal and pets are? And what about assistance animals? Are those the same? Do I have to grant a reasonable accommodation?

Introducing CMS’ self-paced E-Learning course Service Animals vs. Pets. Where CMS takes Fair Housing and Equal Opportunity’s Housing Notice 2020-01 and breaks it down into easy-to-understand scenarios.

You’ll gain better understanding in determining the difference between service animals and assistance animals, as well as best practices with granting reasonable accommodations.

Take the Service Animals vs. Pets quiz at the end to test your knowledge and earn your certificate!

  • Who: Owners; Management Agents; On-Site Staff; Tenants
  • When: Anytime convenient for YOU*
  • Price: $75

*Purchaser will have 14 days to take the course from date of purchase

Event Details

$75

Discounts May Apply After Adding to Cart

  • Location Right Here! (Click on Below Link)

Need to Register?

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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


OCC21-04: Tenant File Review Worksheet

Live Online

Webinar
90Minutes
  • Level Intermediate
  • Earn 90 Points
Courses

It was CMS in the library with the HUD-9834A!!


Ever wonder what exactly your Contract Administrator is looking for in your tenant files? Does the thought of Management Occupancy Reviews make you break out in hives? Stress no more! CMS will breakdown each line item in the HUD-9834 Addendum A and explain exactly what is looked for during your MOR.

If you are responsible for tenant and EIV files and are:

  • An Owner
  • A Management Agent, or
  • On-Site Staff

Then this live webinar is just for you! Email your questions ahead of time to our Affordable Housing Trainer, kventrice@cms-results.com, and she will make sure she answers them live!

Materials will include a helpful handout for best practices on how to set up your tenant files for greater success!

Event Details

$90

Discounts May Apply After Adding to Cart

  • Date April 28, 2021
  • Time 10:00 am PT
  • Location Zoom (Click on Below Link)

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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


Certified Multifamily Specialist On-Demand Course 2.0

On-Demand

Certification Course
30Days to Complete
  • Level Introductory
  • Earn 300 Points

Featured

Courses

On-Demand Occupancy Training


If you own or manage a multifamily property with HUD subsidized units, this is the course for you!

The New Certified Multifamily Specialist On-Demand Occupancy Training reviews HUD Handbook 4350.3 in a sleek, new style!

Such topics include:

  • Civil Rights Requirements, including information about Reasonable Accommodations
  • Determining Income & Calculating Rent, learn the difference of earned & unearned income
  • Enterprise Income Verification (EIV), we’ll explain where all those reports should be kept

This online training is for:

  • Property Managers
  • Tenants
  • Owners
  • Management Agents, and
  • Anyone who works with leasing or qualifying tenants for subsidy

The course is self-paced with knowledge checks throughout each chapter, so you know how you are progressing.

Once all chapters have been completed, take the open book 100-question exam to become a part of the CMS Certified Multifamily Specialist family! A score of 70% or above is needed to earn the designation of Certified Multifamily Specialist.

Frequently Asked Questions

A: Depending on your prior knowledge of the HUD Handbook 4350.3, you can expect to complete the course within two weeks if you spend about an hour a day on it.

A: Along with watching the videos on each chapter, you’ll need to continually reference the 4350.3 and do supplemental reading to understand the content of the course and take the Final Exam.

A: HUD’s handbooks are available in electronic format here.

We also offer the HUD Handbook 4350.3 as a printed desk reference for your convenience. This 782-page resource has tabs for each chapter and plenty of room to keep notes on previously used sections.


VCH21-01: Vacancy Special Claims

On-Demand

Webinar
60Minutes
  • Level Introductory
  • Earn 80 Points
Courses

Vacancy Special Claims


Have you heard of Special Claims but kind of unsure what exactly it is? Ever wonder if your property could take advantage of Special Claims? Wonder no more! CMS will provide an overview of Special Claims regarding vacancies and provide information every Owner/Agent needs to know in order to submit a complete packet and receive funds.

Event Details

$80

Discounts May Apply After Adding to Cart

Need to Register?

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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


VCH21-02: Damage and Unpaid Rent Special Claims

On-Demand

Webinar
60Minutes
  • Level Introductory
  • Earn 80 Points
Courses

Damage and Unpaid Rent Special Claims


Have you heard of Special Claims but kind of unsure what exactly it is? Ever wonder if your property could take advantage of Special Claims? Wonder no more! CMS will provide an overview of Special Claims regarding damage and unpaid rent and provide information every Owner/Agent needs to know in order to submit a complete packet and receive funds.

Event Details

$80

Discounts May Apply After Adding to Cart

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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


Determining Income and Assets to Calculate Rent - Housing Choice Voucher Program

Live Online

Webinar
120Minutes
  • Level Introductory
  • Earn 90 Points
Courses

Calculations & Income & Assets, Oh My!


Are you ever unsure what income to include or exclude from your calculations? Do you know if your tenant is eligible for certain deductions? And what about all those assets? You needn’t be frightened! In this course, you will learn:

  • What income needs to be included in your calculations?
  • The allowable deductions to determine the tenant’s adjusted income
  • What is considered an asset and how to calculate income from assets

You will be given the opportunity to take what you have learned and apply it to real life scenarios.

Event Details

  • Date December 18, 2020
  • Time 10:00 AM Pacific Time; 1:00 PM Eastern Time
  • Location Online via Zoom

Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


OCC20-04: EIV 101

On-Demand

Webinar
60Minutes
  • Level Introductory
  • Earn 90 Points
Courses

EIV, Easy as 1,2,3!


Does EIV intimidate you? Are you unsure what report to pull and when? Do the reports go in the Tenant file or the Master file? In this introductory course, we will explain how EIV works, provide the requirements of EIV and go over each of the reports and their retention plan. Come on, come on, come on, let me show you what it’s all about!

Event Details

$80

Discounts May Apply After Adding to Cart

  • Date December 23, 2020
  • Time Anytime
  • Location Online via Below Link

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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


VCH20-02: TRACS 101

Live Online

Webinar
60Minutes
  • Level Introductory
  • Earn 80 Points
Courses

TRACS 101


Do you want to become more proficient in understanding TRACS errors and how TRACS works? Or are you newly responsible for processing TRACS files for subsidy payments? Then this webinar is for you. Learn how to understand and resolve TRACS errors in a more efficient manner, and increase your probability of receiving on-time subsidy payments. Learn best practices and tips on how to work through your TRACS messages and sail through your voucher submissions. TRACS can be daunting but we are here to help.

Event Details

$80

Discounts May Apply After Adding to Cart

Need to Register?

Add to Cart

Already Registered?

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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


CON20-03: Contract Renewal Options

On-Demand

Webinar
50Minutes
  • Level Introductory/Intermediate
  • Earn 80 Points
Courses

Choose Your Own Adventure


Do you know what Section 8 Renewal Option your property is in? Do you know how that option is benefitting you? Or maybe it isn’t and you’re wondering if you can or should switch options.

Join CMS as we explore the world of Contract Renewal Options and the Section 8 Renewal Guide. Discover if a Mark-up-to-Market, OCAF, or Budget-Based is the path to be chosen.

Best if:

You want to understand each option offered in the Section 8 Renewal Guide and how it may benefit your property.

Best for:

Multifamily Owners, Management Agents, and HUD Staff

Details

$80

Discounts May Apply After Adding to Cart

Bundle Up!

Get the Section 8 Renewal Guide for free when you buy this course! Add both to cart and use code “freebook” at checkout. Click here for more information:

Contract Renewal Options Bundle

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Presented by Jenny Higgs, PBCA Contracts Manager

As the Contracts Manager for CMS, Jenny oversees the processing of Contract Renewals and Annual Rent Adjustments for over 600 properties in three HUD regions. During her 10 years at CMS, she has worked in all aspects of the Contracts Department and served as the PBCA Technical Advisor for four years. Jenny trains on the subjects of Contract Renewals, Rent Adjustments, and Utility Allowance Analysis.


OCC20-AA: Tips and Tricks for Interim Recertifications

Scheduled Online

Webinar
30Minutes
  • Level Introductory
  • Earn 10 Points
Already Registered?

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Courses

It's the Most Interim Time of the Year!


This is a recorded webinar available on 11/18/2020. Sign up to save your seat!

Holiday season is among us!

  • Have any of your tenants obtained seasonal employment?
  • Are you unsure of the steps on processing an Interim Recertification?
  • Do you even need to process an Interim?

In this course, we will break down the owner responsibilities, requirements and how-to’s for processing interim recertifications. You will be sleigh-in it in no time!

Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.


OCC20-01: Determining Income and Assets to Calculate Rent

On-Demand

Webinar
60Minutes
  • Level Introductory
  • Earn 90 Points
Courses

Calculations & Income & Assets, Oh My!


Are you ever unsure what income to include or exclude from your calculations? Do you know if your tenant is eligible for certain deductions? And what about all those assets? You needn’t be frightened! In this course, you will learn:

  • What income needs to be included in your calculations?
  • The allowable deductions to determine the tenant’s adjusted income
  • What is considered an asset and how to calculate income from assets

You will be given the opportunity to take what you have learned and apply it to real life scenarios.

Event Details

$80

Discounts May Apply After Adding to Cart

  • Date January 20, 2021
  • Time 1-Hour Recording Available Anytime
  • Location Right Here! (Click on Below Link)

Need to Register?

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Presented by Karen Ventrice, Affordable Housing Trainer

Karen currently serves as the PBCA Affordable Housing Trainer and has been an integral part of CMS for 10 years. Her experience includes roles as Resident Liaison, Contracts Specialist, Compliance Specialist, and now the PBCA Affordable Housing Trainer for CMS. Karen provides a full range of instructional design services including needs analysis, content design and creation, training observations, evaluation of content and courses, instructional consultations, and development of training interventions.