On-Demand

Certification Course
30Days to Complete
  • Level Introductory
  • Earn 300 Points

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Certified Multifamily Specialist On-Demand Course 2.0

On-Demand Occupancy Training


If you own or manage a multifamily property with HUD subsidized units, this is the course for you!

The New Certified Multifamily Specialist On-Demand Occupancy Training reviews HUD Handbook 4350.3 in a sleek, new style!

Such topics include:

  • Civil Rights Requirements, including information about Reasonable Accommodations
  • Determining Income & Calculating Rent, learn the difference of earned & unearned income
  • Enterprise Income Verification (EIV), we’ll explain where all those reports should be kept

This online training is for:

  • Property Managers
  • Tenants
  • Owners
  • Management Agents, and
  • Anyone who works with leasing or qualifying tenants for subsidy

The course is self-paced with knowledge checks throughout each chapter, so you know how you are progressing.

Once all chapters have been completed, take the open book 100-question exam to become a part of the CMS Certified Multifamily Specialist family! A score of 70% or above is needed to earn the designation of Certified Multifamily Specialist.

Frequently Asked Questions

A: Depending on your prior knowledge of the HUD Handbook 4350.3, you can expect to complete the course within two weeks if you spend about an hour a day on it.

A: Along with watching the videos on each chapter, you’ll need to continually reference the 4350.3 and do supplemental reading to understand the content of the course and take the Final Exam.

A: HUD’s handbooks are available in electronic format here.

We also offer the HUD Handbook 4350.3 as a printed desk reference for your convenience. This 782-page resource has tabs for each chapter and plenty of room to keep notes on previously used sections.