About Tenant Concerns
The Contract Administrator must accept resident complaints and follow-up with owners to ensure that owners take appropriate action.
Our Role
The Resident Compliance Specialist receives and documents tenant concerns and inquiries related to health, safety, and maintenance issues and follows up with owner/agents to ensure that they are taking the appropriate corrective action(s) to remedy the issue. The CMS Compliance Team monitors the Owner/Agent’s actions and keeps the resident informed of the process until that time when the concerns of the resident has been addressed.
Resources
Filters Sort results
Reset Apply
Name | Creator/Owner | Type | Format |
|---|---|---|---|
CMS | Online Course | Virtual (instant/scheduled access) | |
HUD | Webpage | Virtual (instant/scheduled access) | |
HUD | Webpage | Virtual (instant/scheduled access) | |
CMS | Checklist | Download (downloadable file) | |
HUD | Handbook/Guidebook | Download (downloadable file) | |
CMS | Other | Download (downloadable file) | |
CMS | Handout | Download (downloadable file) | |
HUD | Other | Download (downloadable file) |
Related Articles
Nothing found.
