• What is it: TRACS User Recertification 
• Who it affects: Secure Systems Coordinators and their TRACS users 
• When: November 2, 2020 – December 11, 2020 

HUD recently announced the TRACS User Recertification Notification, beginning November 2, 2020. But what does this mean for you? Does it even apply to you?  

The TRACS User Recertification period is a nationwide annual task for Secure Systems Coordinators to go in and recertify their active TRACS users. Secure Systems Coordinators can perform the following steps to complete the task: 

Secure Systems Coordinators will need to go into TRACS and select “TRACS Recertification” 

Next, select “Flag Actions/Roles and Request Recertification”  

You will then need to click “Request Recertification” for each of your active users:  

If you have active users that you cannot see in the list, you will need to go to the “Add/View/Delete Assigned Staff” 

If the user is still not listed, you will then need to enter that person’s ID in the “Staff ID” box at the top and click “Assign Staff to Coordinator” 

The process should only take a few seconds per person if the systems is responding normally. It is important to remember to not complete these steps until November 2, 2020 otherwise you will have to do it all over again! And if you fail to complete the steps by December 11, 2020, users will expire in TRACS and not be able to access it.  

If you have additional questions or need assistance, email TRACS@hud.gov or call the multifamily help desk at 800-767-7588.