We’d like to share a friendly reminder regarding Enterprise Income Verification (EIV) documentation for Management and Occupancy Reviews (MORs) conducted by your Performance-Based Contract Administrator (PBCA).

To help protect tenant privacy and maintain compliance with HUD data security requirements, owner/agents should not submit EIV reports or any EIV-related personal identifiable information (PII) to the PBCA as part of tenant file reviews.

What to Provide for MOR Reviews

Instead of submitting EIV reports, please include:

• The date the EIV report was generated, and
• A brief description of how the information was reviewed or addressed

Examples include:

• “EIV Income Report reviewed on 3/12/2025; no discrepancies noted.”
• “EIV discrepancy identified and resolved with third-party verification.”

 Additional Information

• PBCA staff will not review EIV reports that are submitted with MOR responses.
• EIV reports must be retained securely in accordance with HUD record retention and data security requirements.
• This process supports an efficient MOR review while ensuring continued protection of sensitive tenant information.

If you have questions about acceptable MOR documentation or EIV handling, your PBCA representative is happy to assist. Thank you for your continued partnership and commitment to HUD program compliance.