CSP Round IV Overview

Live

Webinar
60Minutes
  • Level Introductory
  • Earn 10 Points
course

CSP Round IV Free Webinar!


Due to scheduling conflicts, the previously announced September 29th CSP Webinar will now be on September 28th at 10 a.m.! If you have previously registered: no action is needed from you at this time. Your registration will be updated.

Join CMS LIVE on September 28, 2021 to learn about all the new changes and updates to the fourth and final round of COVID-19 Supplemental Payments!

Karen Ventrice, CMS’ very own Affordable Housing Trainer, will discuss the new categories established in Housing Notice 2021-05, the updated formula for funding caps, and how to fill out updated HUD form 52671-E!

This webinar is ideal for owners and management agents of multifamily complexes receiving subsidy from HUD Multifamily. If you want a chance to get your COVID-19 expenses reimbursed, this webinar is for you!

*Registration will be capped at the first 100 attendees! Grab your spot today!*

*If you cannot make the updated date of September 28th, a recording of the session will be made available.*

Event Details

FREE

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  • Date September 28, 2021
  • Time 10:00am Pacific Time
  • Location Zoom (Click on Below Link)
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OCC21-05: Service Animals Vs. Pets

On-Demand

Training
14Days to Complete
  • Level Intermediate
  • Earn 75 Points
course

Dogs, Cats, and even a…Monkey?!


Ever wonder what the difference between a service animal and pets are? And what about assistance animals? Are those the same? Do I have to grant a reasonable accommodation?

Introducing CMS’ self-paced E-Learning course Service Animals vs. Pets. Where CMS takes Fair Housing and Equal Opportunity’s Housing Notice 2020-01 and breaks it down into easy-to-understand scenarios.

You’ll gain better understanding in determining the difference between service animals and assistance animals, as well as best practices with granting reasonable accommodations.

Take the Service Animals vs. Pets quiz at the end to test your knowledge and earn your certificate!

  • Who: Owners; Management Agents; On-Site Staff; Tenants
  • When: Anytime convenient for YOU*
  • Price: $75

*Purchaser will have 14 days to take the course from date of purchase

Event Details

$75

Discounts May Apply After Adding to Cart

  • Location Right Here! (Click on Below Link)

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Certified Multifamily Specialist On-Demand Course 2.0

On-Demand

Certification Course
30Days to Complete
  • Level Introductory
  • Earn 300 Points

Featured

course

On-Demand Occupancy Training


If you own or manage a multifamily property with HUD subsidized units, this is the course for you!

The New Certified Multifamily Specialist On-Demand Occupancy Training reviews HUD Handbook 4350.3 in a sleek, new style!

Such topics include:

  • Civil Rights Requirements, including information about Reasonable Accommodations
  • Determining Income & Calculating Rent, learn the difference of earned & unearned income
  • Enterprise Income Verification (EIV), we’ll explain where all those reports should be kept

This online training is for:

  • Property Managers
  • Tenants
  • Owners
  • Management Agents, and
  • Anyone who works with leasing or qualifying tenants for subsidy

The course is self-paced with knowledge checks throughout each chapter, so you know how you are progressing.

Once all chapters have been completed, take the open book 100-question exam to become a part of the CMS Certified Multifamily Specialist family! A score of 70% or above is needed to earn the designation of Certified Multifamily Specialist.

Frequently Asked Questions

A: Depending on your prior knowledge of the HUD Handbook 4350.3, you can expect to complete the course within two weeks if you spend about an hour a day on it.

A: Along with watching the videos on each chapter, you’ll need to continually reference the 4350.3 and do supplemental reading to understand the content of the course and take the Final Exam.

A: HUD’s handbooks are available in electronic format here.

We also offer the HUD Handbook 4350.3 as a free download for your convenience.


VCH20-02: TRACS 101

Live Online

Webinar
60Minutes
  • Level Introductory
  • Earn 80 Points
course

TRACS 101


Do you want to become more proficient in understanding TRACS errors and how TRACS works? Or are you newly responsible for processing TRACS files for subsidy payments? Then this webinar is for you. Learn how to understand and resolve TRACS errors in a more efficient manner, and increase your probability of receiving on-time subsidy payments. Learn best practices and tips on how to work through your TRACS messages and sail through your voucher submissions. TRACS can be daunting but we are here to help.

Event Details

$80

Discounts May Apply After Adding to Cart

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CON20-03: Contract Renewal Options

On-Demand

Webinar
50Minutes
  • Level Introductory/Intermediate
  • Earn 80 Points
course

Choose Your Own Adventure


Do you know what Section 8 Renewal Option your property is in? Do you know how that option is benefitting you? Or maybe it isn’t and you’re wondering if you can or should switch options.

Join CMS as we explore the world of Contract Renewal Options and the Section 8 Renewal Guide. Discover if a Mark-up-to-Market, OCAF, or Budget-Based is the path to be chosen.

Best if:

You want to understand each option offered in the Section 8 Renewal Guide and how it may benefit your property.

Best for:

Multifamily Owners, Management Agents, and HUD Staff

Details

$80

Discounts May Apply After Adding to Cart

Bundle Up!

Get the Section 8 Renewal Guide for free when you buy this course! Add both to cart and use code “freebook” at checkout. Click here for more information:

Contract Renewal Options Bundle

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Responding To Tenant Concerns

On-Demand

Webinar Recording
45Minutes
  • Level Introductory
  • Earn 80 Points

course


Did you know that Performance-Based Contract Administrators (PBCAs) have certain requirements imposed upon them to work with Owners and Management Agents as it relates to resident complaints? When a resident complaint is sent to your PBCA, what is your next step? This webinar will demystify the resident complaint process. Walk away with tips and tricks on how to best resolve the issue and respond to your PBCA.


Successfully Working From Home

On-Demand

Webinar Recording
30Minutes
  • Level Introductory
  • Earn 10 Points

course


With the COVID-19 pandemic affecting the world, schools being closed, and non-essential workers without jobs, our nation’s housing crisis is amplified. Working in affordable housing puts extra pressure on us to do our jobs efficiently and effectively. But, what if we are working from home? Let’s acknowledge that our very challenging jobs just got that much harder. As part of our performance excellence training, we will discuss strategies for successfully working from home. This topic will be provided as a pre-recorded session with an option to ask questions via email.


Affordable Housing 101

On-Demand

Webinar Recording
45Minutes
  • Level Introductory
  • Earn 80 Points

course


Section 8, single family, multifamily, public housing, FHA, what’s the difference? How does it all work together? Why are the rules so different? From rental assistance and guaranteed mortgages to loans, grants, and tax credits, over $60 billion federal dollars are allocated every year to programs designed for making housing more affordable. In this webinar, we will look at affordable housing from a high-level and answer common questions like:

  • What does “affordable housing” actually mean?
  • What is the difference between Section 8 and Public Housing and other common programs?
  • How can you get help or find more information?

Finally, your opportunity to make sense of it all. For the experienced property management staff or manager to the new non-profit or public housing employee, this webinar is for anyone looking to gain a better grasp on the dizzying world of affordable housing.